Estimates & Quotes

All pricing is provided as an estimate. A detailed written quote will be issued through Torque360 before any work begins.

Deposit Requirement

A 50% deposit is required at the time of booking to secure your appointment. This deposit will be applied toward the final invoice.

Payment

• Remaining balance is due immediately upon completion of service.

• Accepted payment methods: Credit Card or Zelle only.

• Credit Card Payments: A 3% processing fee will be applied to all credit/debit card transactions. Zelle payments do not incur any additional fees.

• Cash and checks are not accepted.

Parts

• Parts are billed separately unless otherwise noted.

• Customers may provide their own parts; however, CaliCare Mobile Mechanic does not provide a warranty on customer-supplied parts.

Shop Fee

• A flat $5 shop fee will be added to each invoice to cover basic supplies and environmental costs.

Travel Fees

• Travel within 10 miles of Monrovia is included.

• For locations beyond 10 miles, an additional fee of $30–$60 may apply.

After-Hours & Weekend Services

• Services scheduled outside regular business hours may include an additional fee of 15–20%.

Cancellations & Rescheduling

• Appointments canceled with less than 48 hours’ notice may result in forfeiture of the deposit.

• Reschedules must be requested at least 48 hours in advance.

Liability

CaliCare Mobile Mechanic is not responsible for:

• Pre-existing issues or damage unrelated to services performed

• Vehicle failure due to unrelated mechanical problems

• Unsafe work environments (services may be refused if location is deemed unsafe)

Safe Work Environment

For the safety of both our technicians and your vehicle, the following conditions are required:

• Flat, stable surface: Vehicle must be parked on a paved, level surface (driveway, garage, or parking lot). Work cannot be performed on steep inclines, dirt, or unstable ground.

• Adequate space: At least 5–6 feet of clearance around the vehicle must be available.

• Lighting & weather: Sufficient lighting is required. Services may be rescheduled in unsafe weather conditions (heavy rain, storms, extreme heat).

• Customer responsibilities: Keys must be available at the start of service. The work area must be kept clear of pets, children, and obstacles.

• Roadside services: Work will only be performed in safe, legal roadside areas. If the environment is unsafe (e.g., active traffic lane, blind curve, freeway shoulder), the vehicle must be moved or towed before service.

• Right to refuse: CaliCare Mobile Mechanic reserves the right to refuse or reschedule any service if the environment is deemed unsafe.